Terms and Conditions

These Terms and Conditions constitute an agreement (“Agreement”) between you (“you”, “your”, “user”, “Customer”) and SmartBookings. You must agree these terms and conditions before using or subscribing to SmartBookings.


You may terminate this Agreement at any time by ceasing all use of the Services and by notifying us. SmartBookings may also terminate this Agreement, at any time, without notice to you, if it believes, in its sole judgment, that you have breached or may breach any term or condition of this Agreement or in SmartBookings interests to do so. 

Use of Services & Account

You represent and warrant that you possess the legal right and ability to enter into this Agreement. You agree not to use the Materials, Content, Services, and your Account for any unlawful or abusive purpose or in any way which interferes with our ability to provide Services to our customers, or which damages our property.

Modification to Service

SmartBookings may change, limit, suspend, or discontinue all or any part of the Service at any time, with or without reason. You acknowledge that the operation of the Service may from time to time encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors and SmartBookings shall not be responsible to you or others for any such interruptions, errors or problems or an outright discontinuance of the Service. 

Intellectual Property Ownership

All Materials, Services, Accounts, and content, including, but not limited to, policy information, text, software, music, sound, photographs, video, graphics, the arrangement of text and images, commercially produced information, and other material contained on the Site or through the Services (“Content”), are provided by SmartBookings unless indicated otherwise.

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uk online booking system for Terms
uk online booking system for Terms

Payment integrations

Don't limit yourself to a particular payment provider, get the best rates by plugging in your preferred payment provider from Stripe, Square, CardStream, PayZone, Retail Merchant Services (RMS), SagePay, First Data, TakePayment, WorldPay etc. we have integrated with the leading platforms already so you can just enter your details and start taking payments.


Free booking website

Need a new website and a booking system? It makes sense to combine, you can have a free professional and SEO friendly website running on SmartBookings all fully integrated with you the booking platform at source. If you already have your own website it can easily be integrated with, just copy and paste our widget code to your WordPress, Wix, Umbraco, Joomla or other CMS.


Customer management

Customer Management is built in from booking history, contact details, customer own web portal, and activity history, email templates that are fully customisable.


Automated marketing

SmartBookings can automate your booking reminders, followup on abandoned shopping carts, send anniversary reminders to increase your customer return booking rate.



We understand small businesses need value for money but also need quality systems in order to succeed, we offer different pricing tiers to help meet the requirements of small businesses.


Secure and reliable

We host SmartBookings online booking systems in leading UK data centres operated by AWS and Azure, our systems are scalable and designed to grow as you do. We take security seriously and meet and lead in implementing GDPR requirements.


  • 1-5 session types
  • 100 bookings per month
  • Access to all features and integrations
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  • Unlimited session types
  • 600 bookings per month
  • Access to all features and integrations
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  • Unlimited session types
  • Unlimited bookings
  • Priority support and feature requests
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